ESG Report

A Message From Our CEO

At a time when uncertainty has become the new normal across our globally connected community, the fundamental need to feel safe has never been more critical. The Global Peace Index 2024 established by the Institute for Economics and Peace measures the state of peace across the globe and found that not only has this index deteriorated but the economic impact of violence has increased to $19.1 trillion in 2023, which represents 13.5% of global GDP. At local levels, the rise of retail crime and continued concerns over residential safety permeate news feeds.

Never has our mission and vision to deliver the peace of mind that every person needs and deserves been more crucial and necessary. Since day one, our singular focus has been to be the trusted brand that our customers can count on every day to feel safe and secure, with advanced smart security solutions that are easy to use and accessible for every household in every neighborhood. At the same time, our commitment to safety and security goes beyond how we design our solutions and extends to how we make decisions with our employees and how we do business with all of our partners, stakeholders and investors. It is core to our values that we’re operating in a socially, ethically and commercially responsible manner to ensure sustainable growth for the future.

Our teams take pride in this commitment to corporate social responsibility (CSR) and sustainability, knowing that this is a journey rather than a destination. Every day represents an opportunity to better understand the needs of our customers and the impact we make on them and the communities they live in. It is through continuous listening, testing and learning that we grow in our abilities to create a more sustainable tomorrow, efforts that shine through in our 2024 Environmental, Social, and Governance (ESG) Report.

1. Environmental:

In this section of our report, we discuss ‘The Arlo Way’, and how we can safely and successfully operate our business while minimizing our environmental impact. We highlight our commitment to our customers, providing them with high-quality products that safeguard the environment and comply with all applicable legal and regulatory requirements. As an organization, we prioritize the reduction of our direct and indirect office footprint through remote first work and office space optimization. Additionally, we have outlined our approach to achieving net zero carbon emissions by 2035.

Our team believes that regular disclosure of sustainability data will become a standard part of our communications with our customers, investors, and local communities. As a result, we have engaged with a partner to measure our direct and indirect emissions given the impact that both upstream and downstream activities have on our carbon footprint. We recognize that every day provides an opportunity to improve our sustainability efforts and acknowledge that continued progress on our journey is equally as important as the final destination.

2. Social:

In this section of our report, we outline how we “protect and connect” in our relationships with employees, suppliers, customers, and the communities in which we operate. Our belief is that by building honest and collaborative relationships with all of our stakeholders we are able to generate sustainable growth. Our “award-winning” people focus around belonging and inclusivity enables deep connections among our employees globally, generating an environment of collaboration and partnership. Our talent philosophy supports investment in the growth and development of our employees by offering enriching experiences which provide them with the tools they need to be successful.

Community engagement is a hallmark of our social dimension, as we have partnered with many humanitarian causes both domestically and around the world, providing much needed supplies, funds, and assistance including the recent forest fires in California. Also, we continue to host a diverse range of internal and external speakers to keep us educated on what matters most to our employees. We also celebrate events based on the Diversity and Heritage calendar that we compile every year based on the feedback of culture and employee resource groups (ERGs).

Finally, the customer sits at the heart of everything we do. Our customer-centered approach is a guiding principle at Arlo and is embedded in our strategy, our goals and even how we are compensated. By putting customers first, we are able to build trust, loyalty, and engagement. This relationship allows for honest and transparent feedback which directly influences the products and services that we provide. This is especially critical in the safety and security space because lives are at stake.

3. Governance:

In this section of our report, we discussed our approach to safeguarding the future of all our stakeholders, including our employees, customers, and shareholders. We believe that responsible corporate governance programs and ongoing engagement with our stakeholders builds a framework that supports long-term value creation. Our Board of Directors is critical to the oversight of our governance programs. We have assembled a Board that is independent and diverse by implementing a rigorous selection process for vacant seats. Our board is fully engaged in supporting our ESG programs as a part of their risk management and strategic planning oversight.

As part of our governance practices, we implemented a pay for performance compensation strategy that is regularly evaluated and updated to reflect shareholder feedback. We also discuss our robust system of controls around our financial reporting and the investments we have made in information technology to support our internal protocols. Finally, we outline our commitment to data privacy and highlight our privacy pledge which details the data protection measures we follow to keep your information safe.

The investments we’re making to deliver on our mission have never been more vital. And the conviction we have to bring peace of mind to every single person has never been more certain. We’re proud to be on this journey and remain relentless in our pursuit of a better tomorrow.

Matthew McRae
CEO Arlo

Read Arlo’s 2024 ESG Report

Report Archive:
2023 ESG Report
2022 ESG Report

1. “Nationally representative online survey of 2,000 U.S. adults, commissioned by Arlo and conducted by OnePoll. Data was collected between September 22 - 28, 2021.”